Shipping Policy

Effective Date: 09/06/2025
Business Name: Holidaze Express
Website: www.holidazeexpress.com

1. Order Processing Time

Once your order is placed, it will be processed within 1–5 business days. This includes order verification, quality checks, packaging, and handing off to the shipping carrier.

Please note: Processing times may vary during high-volume periods (e.g., holidays or promotions).

2. Shipping Times

We work with third-party suppliers and manufacturers located in various regions (e.g., Asia, Europe, USA). Shipping times vary depending on the product and destination:

3. Shipping Costs

Shipping costs are calculated at checkout and depend on the product, shipping location, and selected shipping method.

Some items may qualify for free shipping, which will be clearly indicated on the product page.

4. Multiple Shipments

Because we work with multiple suppliers, your items may ship separately, even if they were ordered together. Each package will have its own tracking number (if available).

5. Tracking Your Order

When your order is shipped, we will send you a tracking number via email (if available from the supplier). Please allow a few days for tracking information to update.

You can track your order at [Insert tracking page or service, e.g., 17track.net or your own tracking page].

6. Customs, Duties, & Taxes

We are not responsible for any customs fees, duties, or taxes incurred on international shipments. These charges are the responsibility of the customer and vary by country.

We recommend contacting your local customs office for more information before placing an order.

7. Delayed or Lost Packages

While rare, shipping delays and lost packages can occur. If your order hasn’t arrived within the estimated delivery window:

Check the tracking link (if available).
Contact your local postal service.
Reach out to us at [support@yourstorename.com] with your order number.

We will do our best to assist you in locating the package or arranging a replacement or refund if applicable.

8. Incorrect Addresses

Please ensure all shipping information is correct before completing your purchase. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [support@yourstorename.com].

9. Contact Us

For any shipping-related questions or concerns, feel free to contact us:

Email: Holidazeexpress@gmail.com
Phone: (859) 553 - 8727